• Sep 6, 2025 Wharton Customer Centricity Simulation Answers Continuously monitor KPIs like retention rate, CLV, and customer satisfaction scores. Best Practice: Establish a dashboard of relevant metrics and review them regularly to adjust strategies dynamically. Balancing Short-term and Long-term Goals Participants o By Jeannie Morissette
• Jun 2, 2026 April Showers Edith Wharton nships and leaving behind a trail of broken lives. Nature as a Mirror to the Human Condition: Internal Landscapes Reflected Externally Wharton's genius lies in her ability to subtly connect the external weather to By Marjory Kessler
